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App Templates

Knowledge Base

by Caspio

Video overview of Caspio's Knowledge Base app.
Screenshot of a sample dashboard on Caspio's Knowledge Base app.
Screenshot of a sample "Add New Article" page on Caspio's Knowledge Base app.
Screenshot of a sample contact management interface on Caspio's Knowledge Base app.

Features

  • Multi-user system manages the entire content review and approval process.
  • Deploys to your own website or intranet.
  • Helps users easily find information using ad-hoc search or category filters.
  • Users can leave feedback on each article and rate its usefulness.
  • The feedback is displayed in actionable reports in the administrative interface.
  • Authors can add new articles or edit their own articles.
  • Editors can edit, publish, or reject articles, and add internal notes.
  • They can also manage users and article categories.
  • Includes a scalable online database that supports unlimited users and thousands of knowledge base articles.
  • Administrative interface offers a dashboard view to track the status of articles, total feedback, total article views, and other useful metrics.

About this application

Looking for a self-service documentation system fit for any department in your company? Customize and deploy Caspio’s FREE knowledge base app to quickly and securely share internal and public-facing resources. This ready-made template can host unlimited users that view, add or approve knowledge base articles based on role.