Features
Employees can submit new helpdesk tickets and assign them to specific IT users.
Employees can view their submitted tickets and review the status of their requests.
IT staff can search, view and manage their assigned tickets.
Admin users can monitor all activities, view summary reports and manage IT staff.
About this application
Need a self-service IT helpdesk to organize and solve internal requests? Create tickets, assign them to specific IT employees and monitor their status with Caspio’s FREE IT Helpdesk system! This ready-made template allows IT to embed a custom helpdesk on their intranet or portal.