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Cover image of IT Helpdesk
App Templates

IT Helpdesk

by Caspio

Video overview of Caspio's IT Helpdesk app.
Screenshot of a sample ticket management dashboard on Caspio's IT Helpdesk app.
Screenshot of a sample "Create a ticket" form on Caspio's IT Helpdesk app.

Features

  • Employees can submit new helpdesk tickets and assign them to specific IT users.

  • Employees can view their submitted tickets and review the status of their requests.

  • IT staff can search, view and manage their assigned tickets.

  • Admin users can monitor all activities, view summary reports and manage IT staff.

About this application

Need a self-service IT helpdesk to organize and solve internal requests? Create tickets, assign them to specific IT employees and monitor their status with Caspio’s FREE IT Helpdesk system! This ready-made template allows IT to embed a custom helpdesk on their intranet or portal.